Streamline Your Liquor Business
SUPPORT & SERVICES
Just because everyone else is asleep, that doesn’t mean your technical issues shouldn’t receive our attention. We’re here to help whenever you need us — and that’s a promise!
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Technical Support
We have a friendly team of support technicians on call 24/7. Our team strives to keep the hundreds of thousands of lanes that we support up 100% of the time. We pride ourselves on our ability to quickly resolve technical issues, whether that involves the internet, credit card processors, or hardware failure.
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On-Site Training
IT Retail’s POS support team takes training very seriously. During software rollout, multiple technicians are on-site in each store. They’re there to ensure that your managers and lead cashiers are thoroughly trained and entirely comfortable with our POS system. We also have comprehensive training with in-depth, easy-to-understand video tutorials.
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Onboarding Specialist
You'll be assigned a dedicated Customer Success Manager (CSM) who has experience with your industry. Your CSM will guide you through the onboarding process. Your CSM will help you set up your POS hardware and will train you and your employees on the software.
Our Approach
We spent over two years developing and refining Bottle POS software in our own stores. Then we slowly implemented it to our families’ and friends’ stores for feedback and additional refining.
This created a feedback loop directly from front-line employees and owners that allows us to release features and changes to our system quickly.
If you’re a liquor store owner looking for ways to save on time and money, we’re confident you’ll like what you see.
Our Team
Bottle POS is constantly evolving.
We have a dedicated team of developers and quality assurance specialists working on new features and improving our product based on customer feedback.
Our support team is always ready to assist you with 24/7 coverage, so your business never has to stop.
Get Started with Bottle POS
Bottle POS was designed to be smart and simple. Instead of having hundreds of features that liquor store owners won't use, we concentrate on the features that really make a difference.
