Losing the day to manual data entry and on-premises systems
For a year and a half, Mitesh used ASI to run the shop. As a result, most of his day-to-day was spent on manual data entry, inventory updates, and price adjustments. Despite all of the extra effort, Mitesh still didn’t feel like he had a good grip on his sales and inventory data.
Worse, because ASI wasn’t cloud-based, all of this work had to be done physically in store.
“The primary challenge with ASI was the lack of connectivity. I always had to be in the store — and even when I was, I was essentially flying blind.”
Mitesh wanted a new POS system, but was worried the switch would be painful. Still, he kept looking, prioritizing systems that were cloud-based and offered robust inventory and sales reporting.
Ridgewalk Bottle Shop's top priorities
- Cloud-based
- E-commerce support
- Smooth inventory updates
- Detailed reporting
Overcoming hesitation to move in a better direction
Mitesh initially learned about Bottle POS by talking with other store owners who raved about how easy it is to use. Eventually, he decided to try it out and loved what he saw.
Despite his reservations after a steep learning curve with onboarding ASI, he decided to switch to Bottle POS in August, 2025.
“Moving away from ASI was intimidating. Losing a year’s worth of data had me thinking twice,” Mitesh recalls. “But the team at Bottle POS handled the heavy lifting and took care of everything for me.”
“The difference between onboarding with Bottle POS and ASI was like day and night. ASI had complex menus and complex keyboard shortcuts that we had to memorize. With Bottle POS, it’s all about visual and touchscreen navigation."
Taking back time with an intuitive, powerful POS system
Life in Ridgewalk Bottle Shop improved significantly after adopting Bottle POS. Compared to the complicated menus and keyboard shortcuts of the last system, Bottle POS’ intuitive touchscreens and visual navigation boosted transaction speeds and employee confidence.
Data entry and reconciliation of cash draws, once a major timesink, now take only a fraction of his day. Bottle POS doesn’t just save time, it helps Mitesh get a better handle on his inventory.
“My favorite feature is the inventory ranking. It really helps me understand my dead inventory, figure out what I need to sell off and get out of my store, and try to bring in more of what is actually selling.”
Providing both freedom and peace of mind
With ASI, Mitesh was shackled to his shop, spending countless hours counting cash and manually entering data. Bottle POS’ cloud-based system changed all that — not only reducing his workload, but letting him do it from anywhere.
When problems do arise, Mitesh is confident that a cashier or manager can call Bottle POS and get the support they need — a far cry from the nearly “nonexistant” support from ASI.
“ASI customer service honestly did not exist. When we called, we’d have to leave a message in the hope that someone would call back in the next few hours, or maybe even the next day.”
