Question 1

Why should I verify my tax information?

Accepted Answer

As your payment processor, we have to report your annual earnings to the IRS using the information you’ve provided. Incorrect tax information could result in delayed or incorrect filing of your 1099-K form. Confirm your Taxpayer Identification Number (TIN) is accurate by going to the Payment Portal > Account > Tax Forms. Verify the legal business name and address match the one on your tax documents.

Question 2

How do I update my business address?

Accepted Answer

Your business address is used for communication and in some cases for tax reporting purposes. Having the correct address ensures you receive all necessary documentation. Log into the Payment Portal > Account > Profile > Scroll down to Locations and verify or update the address listed there

Question 3

What is a 1099-K form, and how do I ensure it’s correct?

Accepted Answer

The 1099-K form reports the total payment card transactions processed for your business during the year. It’s critical for filing your taxes. Log into the Payment Portal > Account > Payouts and review your account for the accuracy of reported transactions. Log into the Payment Portal > Account > Profile to review your address and other business information

Question 4

Are there any fees or dues I should expect at year-end?

Accepted Answer

No, we do not charge any annual or end of year fees.

Question 5

Do I need to check my PCI compliance status?

Accepted Answer

No. Staying compliant is crucial to avoid non-compliance and maintain the security of your payment processing; however we take care of most of the work for you. Ensure you are following best practices and not storing credit card information anywhere accessible.

Question 6

Should I update my contact information?

Accepted Answer

Yes. Keeping your contact information current ensures you receive important notifications and updates. Log into the Payment Portal > Account > Manage Users and ensure all the contact details are correct and up to date.

Question 7

Are there any reports I should generate for my accountant?

Accepted Answer

Yes. Providing accurate records simplifies tax filing and financial analysis. Log into the Payment Portal > Account > Tax Forms to view and download your end of year tax forms (1099-K).

Question 8

What is the deadline to make these updates?

Accepted Answer

The deadline for most updates is December 31st to ensure accuracy for tax reporting.

Mark your calendar to review and complete updates by December 31st.

For assistance, contact our support team. We’re here to help you wrap up the year smoothly!

Question 9

Should I consider using an ethernet connection on my payments terminal?

Accepted Answer

While we have the utmost confidence in our credit card devices, we can't always control the reliability of your internet provider.

We highly recommend connecting your device via ethernet in other to ensure 100% up time.

Question 10

What other options do I have to keep my terminal online if my internet goes down?

Accepted Answer

Our devices offer Standalone Mode. Once enabled, this allows you to continue to process payments, then sync with your POS with a single line item at the end of day.

If your internet ever goes offline, this is an excellent way to ensure you never miss a sale!

Bottle POS End-of-Year Checklist